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COVID-19 Communication Updates

Western Digital is committed to the health and safety of our employees, partners, and customers around the world. We are carefully monitoring the evolving coronavirus (COVID-19) situation and have instituted health and safety measures recommended by local health authorities and the World Health Organization.

Support

As part of these efforts to protect our employees and our partners, and to comply with local government requirements, our agents will be working from home in most regions, which may result in extended wait times for voice support in some regions. For faster service please consider contacting support using the Ask a Question or Chat features on our web site.

Western Digital remains committed to supporting our customers during these unprecedented times.

WD Product Ask a Question:
https://support-en.wd.com/app/ask

G-Technology Product Ask a Question:
https://support-en.g-technology.com/app/ask

WD / G-Technology Product Chat:
https://support-en.wd.com/app/chat/chat_launch

SanDisk Ask a Question:
https://kb.sandisk.com/app/utils/chat

SanDisk Product Chat:
https://kb.sandisk.com/app/ask